Privacy Policy
Last updated: 11/2025
Your privacy is very important to me.
This policy explains how I collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Name: Dagmar Haseltine
Practice: Cranio-Sacral Therapy, Felpham / West Sussex, United Kingdom
Email: dagmar@calmstrengthcranio.co.uk
Phone: 07840 247 222
I am the data controller responsible for the personal information you share with me.
2. What personal data I collect
I collect only the information that is necessary to provide my therapeutic services and to communicate with you.
This may include:
- Your name and contact details (email, phone number, address)
- Information you share in messages, emails, or forms
- Relevant health information that helps guide treatment (for in-person or remote sessions)
- Session notes (kept confidentially and securely)
- Payment details (where applicable — processed securely, no card data stored)
I do not collect unnecessary data, use tracking analytics, or share your information with third parties for marketing purposes.
3. How your data is used
Your personal data is used solely for the following purposes:
- To arrange, confirm, and provide Cranio-Sacral sessions (in-person or remote)
- To respond to inquiries or questions you send via email or contact form
- To maintain secure and accurate session records as required for professional practice
- To comply with professional and legal obligations
4. How your data is stored and protected
All records are kept securely and confidentially.
Digital data is stored on password-protected devices; paper records are locked in a secure location.
No information is shared with third parties except where legally required (e.g., safeguarding or court order).
5. Data retention
- Client records are typically kept for 7 years after the last session (in line with professional standards of the Craniosacral Therapy Association UK).
- After that period, all records are safely deleted or destroyed.
You may request deletion of your data sooner if there are no legal or professional grounds to retain it.
6. Your rights under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Withdraw consent to data processing
- Request a copy of your records
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is handled improperly
(ICO website: https://ico.org.uk)
7. Cookies
This website uses only essential cookies necessary for basic site functionality.
No tracking or analytics cookies are used without your explicit consent.
You can control cookies via your browser settings at any time.
8. Remote Sessions and Online Communication
If you choose to receive a remote session, your personal and energetic information is handled with the same confidentiality as in-person treatments.
Communication via email, phone, or video call is protected as securely as possible; however, please note that no online system is 100% risk-free.
9. Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in law or practice.
The latest version will always be available on this website.
10. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact me:
📧 [dagmar@calmstrengthcranio.co.uk
✨ Gentle note
Confidentiality and trust are the foundation of my work.
Your information is always treated with the same care and respect as your well-being in a session.